tetra interactive...web design, hosting, domain registration, multimedia, animation, training
     

Terms & Conditions

Please read the following terms and conditions carefully. By registering for and using the Services You will be bound by these terms and conditions, which will continue to apply every time you use the Services.

· "Content" means data, information, software, photographs, video, graphics, music, sound and other material appearing on or available through this website, via email or via a mobile phone;

· "Domain Name" means a name registered with an Internet registration authority for use as part of Your URL;

· "Internet" means the global data network comprising interconnected networks using TCP/IP Transmission Control Protocol/Internet Protocol including but without limitation services known as the World Wide Web;

· "Internet Standards" means the protocols and standards defined in the following Internet documents: RFC 1009, 1122, 1123 and 1250 and any future such protocols and standards as appropriate;

· "URL" means a uniform resource locator, which is the full address for Your Website;

DEFINITIONS
These terms and conditions of service shall constitute the whole of the contract between the customer (herein referred to as the buyer, customer) and tetra interactive (herein after referred to as Ti) the service, services, product means the electronic transmission of information, graphics, sound and any other form of information transfer through the Ti servers and lines of telecommunication.

All terms and conditions apply to the sale of internet services - internet servers, hosting of internet servers, space on internet servers, hosting of virtual internet servers, website, domain names, electronic transfer of information, design, construction and work involved in the production of such and any other services and products supplied to the customer and purchased from Ti.

No terms, conditions or reservations stipulated by the customer and no course of dealing shall annul, vary or add to any of these conditions except in so far as expressly consented to and agreed to in writing by Ti.

 
 

SERVICE
1.1 Ti accepts the customer's acknowledgement of these terms and conditions breach of any of which may result in termination and or suspension of the customers rights to use the service.

1.2 All services supplied must be paid for in full prior to the provision of any service unless agreed in writing with Ti the price being quoted as the list price of Ti agreed on it's behalf at the time of contract or order with the customer.

1.3 All prices quoted verbally or in writing (prices being the Ti list price at exchange of contracts) for provision of service are excluding VAT at the standard rate for the service supplied and are subject to change without notice.

1.4 Alterations in the standard price of the service supplied will only be accepted by Ti in writing on an Ti authorised order form signed by an agent or employee of Ti.

1.5 No order which has been accepted by Ti and signed by the customer or his/her representative may be cancelled by the customer or his/her representative except with the agreement in writing of Ti within seven days of signing of order and terms that the customer will indemnify Ti in full against any loss, costs (including the costs of goods ordered for the customer by Ti on behalf of the customer for the supply of service ordered), damages, charges and expenses incurred by Ti as a result of cancellation.

1.6 Ti reserve the right to suspend any/all services until such time as full payment has been made. Non-payment of an overdue account may result in the suspension of all services indefinitely and credit facilities.

1.7 All services and goods supplied by Ti including domain names, which may be registered in the actual name of a third party, remain the property of Ti until full and final payment has been made to Ti.

LIMITED LIABILITY
3.1 Any liability arising from, including but not restricted to damages caused or allegedly caused by any failure to provide the agreed service, error, omission, interruption of service and or delay of transmission of service, loss of electronically stored information due to theft, fire, destruction or by means of unauthorised access to electronic information stored on Ti equipment, shall be restricted to a maximum of the amount paid by the customer for the service/s provided by Ti or agent of Ti minus administration costs. The headings in these conditions are intended for reference only and shall not effect their construction.


GENERAL
4.1 Breaching of these terms and conditions in any form will allow Ti to terminate the contract between you the customer and the company trading as Ti, monies outstanding or owed to either parties will be decided by Ti and our decision in such matters will be full and final.

4.2 Use of Ti services and goods including domain names constitutes acceptance of these terms and conditions.


EXCLUSIONS
5.1 Any loss or damage to any property caused either directly or indirectly by an attack by electronic means including computer hacking or the introduction of any form of computer virus.

5.2 Riot, civil commotion, strikes, acts of God, acts of terror.

 
 

USE OF SERVICE
2.1 Under no circumstances will the storage and transmission of pornographic materials in any form what so ever be allowed through or on Ti's servers and data transmission cables. The term "pornographic materials" is purely at the discretion of Ti and our decision in such matters is full and final.

2.2 The customer accepts sole liability for any material including but not restricted to, date, graphic, photo supplied to Ti, which is subject to copyright or is judged to be of an unlawful nature or is judged to be in violation of UK or international law or regulation.

2.3 The customer acknowledges that the service may only be used for lawful purposes any information including but not restricted to, graphic, image, photograph, text in violation of any UK law or regulation including but not restricted to material which is obscene, indecent, judged to be unlawful in the UK and or abroad, threatening, damaging (to include transfer of computer virus), copyright, trade secret, is prohibited whether or not the customer was aware of the content, material and or the laws pertaining to the material.

2.4 The purpose of the services provided to you the customer by Ti are for the storage and transmission of standard web sites, this means that the space provided on Ti's internet network must not be used as an FTP area for the transmission of demo software and other high bandwidth applications, these applications are at the discretion of Ti and our decision in such matters is full and final. If such applications are required on a web site then it is suggested that these are posted on dedicated FTP sites which can be reached by appropriate links on the web sites stored on Ti's internet network.

2.5 Ti reserves the right to limit the transfer of data if such transfer of data is deemed to cause high traffic demands by way of download of files, whether through the size of file and or the number of users of a particular service. The customer acknowledges their obligation to inform Ti of the exact nature of files by size, type, content and understand that a surcharge may be levied for the additional bandwidth required to accommodate the traffic, the customer has the right under these conditions to terminate the service contract and an appropriate refund will be made which will be a percentage of the initial invoice minus admin charges.

2.6 The customer acknowledges that they shall be solely responsible for any violation of UK law with regard to remote loading of information of any kind onto the Ti servers/computers, to view, download to and or by third party, Ti will retain the right to suspend and or terminate any remote service which they deem to be in breach of UK law or is of a nature which may be damaging, threatening or judged to include but not restricted to material which is obscene, indecent, libellous, subject to copyright whether or not the customer was aware of the content or the laws or regulations pertaining to both in the UK and internationally.

2.7 The customer acknowledges sole liability with regard to any claim by third parties alleging any infringement of rights of any kind due to transmission of any information to view by the customer and shall include any infringements of rights under UK and international law and or regulation and as such agree to pay to Ti any costs incurred in the defence by Ti of any action brought against them by a third party arising from such claims.

2.8 Ti will make every effort to provide an efficient and constant service, but cannot guarantee that the service and or connection be maintained at all times , the customer acknowledges that the service may be disconnected from time to time for necessary repair and or servicing and that the customer will not hold Ti liable for any alleged loss relating to interruption of service howsoever arising, Ti will under no circumstances be held liable for any economic or consequential loss.